• Don Hansen

Working Together to Lessen the Impact of COVID-19

Updated: Apr 23

Helping Companies

Staying Safe, Assistance and Other Resources



These are unprecedented and difficult times for all of us. We want to partner with you to help lessen the impact of COVID-19 through these uncertain economic times.


Here are several options for how we will help companies whose payroll projections may have changed recently. If requested, we will provide the following options:


The business is temporarily shut down (no payroll currently):

  • Provide the payroll amount paid to date for the current policy term

  • We will endorse the policy and coverage will remain in effect

  • This should result in a significant reduction in premium or no additional premium, depending on how long coverage has been in force

  • We will follow up within 60 days to determine if the business status has changed and if the estimated payroll should be updated

The business temporarily reduces staff:

  • Provide payroll amount paid to date, plus the estimated annual payroll for the remainder of the current policy term based on the remaining staff

  • We will endorse the policy and the endorsement credit will be spread over the remaining unbilled invoices

  • This should result in a significant reduction in premium or no additional premium, depending on how long coverage has been in force

  • We will follow up within 60 days to determine if the business status has changed and if the estimated payroll should be updated

Business is closed:

  • The policy will be cancelled pro-rata and we will work with the client to have the audit processed as soon as possible or to audit as reported if that is feasible.

Payment Plans:

  • Payment amounts can be adjusted as necessary, depending on the length of time remaining in the current policy term

Non-Compliant Payroll Audits:

  • We will continue to contact the insured/agent for payroll information on non-compliant audits

  • We recognize we may have to allow additional time to obtain the payroll information.

  • This will be handled on a case-by-case basis

  • Non-compliant audits will not be processed without referral to the Underwriter


Cancellations and Non-renewals:

  • To assist those clients whose businesses have been impacted by the Covid-19 virus, we will be temporarily suspending cancellations and non-renewals from March 13 through May 15, 2020*

  • This suspension does include cancellations for non-payment of premium. It is not a waiver of premium; it is an extension of time for the policyholder. After the 60 days, the policyholder will need to resume premium payments

  • We will work with those policyholders in paying the premiums which were due during the 60-day suspension to provide a payment plan or to extend their previous payment schedule.

*this does not include cancellations or non-renewals for reasons of fraud on the part of an Insured

Installment and late fees:

  • During this time, no installment or late fees will be charged to policyholders

Should you have any questions, please reach out to your UBIC team – Account Services, Marketing, and Underwriting via telephone or email. You may also email: customerservice@utahbic.com

We appreciate your trust and confidence in placing your client’s workers’ compensation coverage with UBIC.

Please continue to be safe.

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10421 S Jordan Pkwy, Suite 400
South Jordan, UT 84095

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